Frequently Asked Questions

Topics

For Customers

You can write us an email at support@jolt.energy or call our hotline 0080044223355.

At the moment, JOLT chargers are conveniently located on select Esso petrol stations in major German cities. Currently, you can charge in:

 

Hamburg, Schiffbeker Weg 299

 

Stuttgart, Rotenwaldstraße 146

 

Frankfurt am Main, Ludwig-Landmann-Straße 339

 

We’re constantly rolling out new locations.

This depends on your car model. JOLT chargers are in the ultra-fast charging category – over 150 kW, meaning that you can generally charge your car for the next 100 km in ca. 10 minutes.

Ad-hoc payment is available by scanning a QR code on the charger at a price of 0.79 cents per kWh. Most charging apps or cards are accepted with pricing depending on your provider.

You can pay by scanning the QR codes on our chargers and then using your PayPal or credit card (Visa or MasterCard). You can also use an app or charge cards by other charging providers.

You don’t need to install an app; you can use most existing charging apps you already use or alternatively pay by scanning the QR code.

You don’t need a charge card; you can pay by scanning the QR code on the charger. You are of course free to use charging cards from many other providers.

JOLT chargers are compatible with most car models manufactured after 2020, which are capable of being DC charged through a CCS 2.0 cable.

JOLT supports a sustainable and carbon neutral future. You can get more details on our sustainability page.

Yes, both our chargers and your electric vehicle are built to withstand these conditions. We do, however, recommend bringing an umbrella or a raincoat 😊

For Destination Partners

Becoming a JOLT Destination Partner means letting us install one of the most modern ultra-fast charging systems on your site. We will do this at our own cost and without any hassle for you. In return, you will receive not only a profit share, but also the benefit of improving your image while increasing the customer footfall at your location.

There are many benefits to partnering with us. For example, you attract new and existing customers to your location by providing them with one of the most modern charging experiences available today. You will also be underscoring your environmental image and receiving a profit share for the use of your site.

If you have a well located site in an urban area of the EU or North America and would like to do something positive for your customers and the environment, please register using this form.

For Sales Partners

You can find our all about JOLT Sales Partners here.